Refunds and returns on hard copies of tutorials are available only if defective. Defective DVD's will be replaced once it has been returned.

Each disk is tested prior to shipping for accuracy. If it does not play you may need to change settings on your computer for AutoPlay to work properly. 

PLEASE NOTE: It is the customers responsibility to ensure their device (s) are compatible with a menu driven windows based DVD disk. MAC users may have to go through file explorer to access files and use Quicktime as the AutoPlay does not always work if the right software is not installed on your computer for video files. Disks are NOT for use in TV audio/visual equipment. The are intended for use on computers and laptops with DVD drives as the disk include printable PDF files in addition to the video segments.